Avantages
Offers excellent pay and benefits. Very talented staff of front line employees who work together as a team. Strong customer focus. Innovation programs seem to be working in identifying new products / features / market opportunities.
Inconvénients
Since a change in executive leadership 18 months ago, the company has been spiralling downhill. There is a continually changing leadership team: VPs and directors are promoted one day, then 3-12 months later, they are demoted or let go. This creates an extremely unstable environment for the front line employee, who are in jeopardy of being let go if they have been aligned with someone on the outs. This also leads to constantly changing goals at multiple levels in the organization, which negatively impacts productivity. Over the past year there have been a couple of significant reductions in force (terminations) and many really talented and dedicated employees have been let go, which has left the remaining team members with too few resources to accomplish the given work, and feeling concerned that they will be impacted next time.