Teamwork diminished by unclear metrics and staffing issues - Avis employé Seasonal Tax Preparer Intuit

1,0
24 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

In prior years-lots of teamwork

Inconvénients

this last season - the AI judges the metrics which the humans are not told, just your numbers are not good enough. Not enough people were hired,so there was no time for teamwork

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5,0
1 juill. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great place to work and grow your career. When you take self initiative, the opportunity to grow is in abundance.

Inconvénients

There are no cons. If there is any gaps in expectations, you will have an opportunity to learn and grow.

3,0
13 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits are amazing, medical insurance, vision and dental. Company match on 401K and volunteer time off.

Inconvénients

They keep making decisions to outsource jobs to contract workers who don't share the same value in training or customer care. Oh they say they do but when you catch the listening to music so loud you can't hear the customer, or literally snoring on the line they can't do anything because of the way the contracts are set up. It is up to the contract company and the contract company just needs warm bodies. They did not even supply enough people doing our busiest season this year to co or the shifts that were required in the contract. So good luck with that. They will always eventually lay you off.

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