Overall not horrible but not great by any means - Avis employé HCM RN Humana

3,0
12 nov. 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The one and only reason to consider this glorified telemarketing job is because you can work from home. Salary is competitive. They allow insurance coverage on same sex couples and domestic partners as well as their dependents.

Inconvénients

Coaches (managers) make their own rules. If you end up with a terrible coach you can be severely micromanaged . Ex) having to explain what you're doing every 10 minutes you're not on the phone, even though documentation can take upwards of 25-30 minutes. Little to no support. Poor training. You will be thrown to the wolves. Health insurance benefits are the absolute worst I've ever had. High deductible plans and very little contribution from Humana to hsa- up to $400/year. Must meet quota each day which is very stressful. If you don't meet your quota you are expected to work until you meet it without extra compensation. If you get double your quota it counts for nothing. You are expected to "hunt down" members who supposedly agreed to the program. If they tell you they are not interested you are expected to rebuttal and call them again anyway. If they stop answering your calls, you harass them until they pick up- OR- call their physicians office to get an alternate number. It's literally embarrassing.

Découvrez plus d’avis sur Humana

5,0
20 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Lots of flexibility, good team culture

Inconvénients

Long hours, sometimes lack of training

3,0
14 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Interesting work, decent benefits, ability to work from home

Inconvénients

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

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