Good pay for the hard worker - Avis employé Telesales Agent Humana

3,0
25 août 2010
Recommande
Approbation du PDG
Perspective commerciale

Avantages

As an insurance agent, it's nice to be able to work inside (regardless of the weather) and have a quasi-predictable schedule. This is an inside call center job with above average pay, including sales incentives. They have great benefits, including 3 weeks vacation per year. I made great money, but I was a top producer. During my best year, I made almost $100k (gross). I seriously doubt that anyone makes anywhere near that anymore because of several changes that occurred after I left.

Inconvénients

Because most of the business that we did was related to Medicare (a Federal Government program), it concerned me to know that our futures (includng salaries and commissions) could be affected by a changing political climate. However, if you think about it, no job is "secure" in that regards. This is a call center job, and most employees are friendly, but after I worked there for a few years, I became burned out. I can only cold-call and take inbound sales calls for so long before I lose my mind. The job can be extremely stressful at times. This is primarily because your customers are the Senior population, and you have to make sure that you cover all of your bases to stay compliant with Federal guidelines. Many customers do not have the patience to listen to you make sure that you are doing everything correctly. There is quite a bit of pressure from both the customer and the company, and you are caught in the middle. All of your calls are recorded, and if you make a mistake, it could mean losing your insurance license and your career.

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5,0
7 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Awesome company with best industry standards

Inconvénients

Nothing I could notice , very good company

3,0
8 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible shift schedule if you can maintain changing standards that have to be met to qualify; work at home remote and no phone calls for the screening RPhs

Inconvénients

This applies to all 4 pharmacy sites in Arizona, Texas, Ohio, and Florida: standards change constantly for what is accepted rate for production and missing errors (from MD office, tech entry, etc). Everything is about rate, rate, rate, yet you get majorly dinged for quality. Which of course we all want 100% perfect Rxs and no errors, but the rate continues to climb as RPhs practically just click the mouse to move an rx, taking safety shortcuts which are risky, and playing fast and loose with professional judgment allowances. These were not as allowed prior to Amazon, but once you have a company like that competing with you, patients expect everything in 24 hours and we're left to hang if we don't go faster and faster and stop worrying about what the MD actually wanted for example. You are penalized for questioning anything you think is wrong. Certain RPhs get picked to judge if your reasoning for clarifying is sound or not. Doctor leaves out directions frequency, just make it up, that's fine. No, that's prescribing and that's illegal. The Boards of Pharmacy and Medicine might want to look into this. I know one state did about 5 years ago due to an anonymous tip from a colleague.

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