Trapped in a Cubicle - Avis employé Customer Care Associate Humana

2,0
26 mai 2010
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Nice co-workers, decent pay for a call center. They call off work in inpassable snowstorms. The downtown location is on a bus route.

Inconvénients

Most front line supervisors are late 20's or early 30's and seem to lack "emotional intellegence". When the company has a bad year, those who are fired are not "supervisor favorites or peers". If you an older male you are at a disadvantage. Feedback is poor. If they put you on a 'training for improvement' plan you will not get feedback to improve, they are just giving you rope, until they have enough to fire you. You can earn a decent amount of vacation, but using it without three months notice, or in chunks that include a Monday or a Friday is a problem.

Découvrez plus d’avis sur Humana

5,0
30 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great pay, some flexibility, great manager

Inconvénients

Frequent changes, quality changes, metric changes

3,0
14 mai 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Interesting work, decent benefits, ability to work from home

Inconvénients

Cutthroat culture that does not care about employees or their well being, focus on profit at the expense of people, continuous layoffs and outsourcing initiatives

2
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