Decent company but bad work/life balance - Avis employé CSR 2 FirstEnergy

3,0
26 mai 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

When it was remote, great training, good pay, union benefits. Fast up training as long as you meet your numbers. Good direct management communication. Fast teams response when needed on calls

Inconvénients

Return to office enforced, non stop calls with strict KPI. Overtime hours everyday. Working overtime tied to performance. On call is worked for regular calls and not just storm outages

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5,0
3 déc. 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Inconvénients

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

4,0
21 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great office work-group, both staffers and managers

Inconvénients

As covid came upon us, sharing the time in-office was necessary but challenging however the team effort worked well so we could all get our required work done

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