Great Benefits Questionable Changes - Avis employé Customer Service Representative FirstEnergy

4,0
16 avr. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Amazing Benefits Tons of opportunity to advance Lots of overtime opportunity

Inconvénients

They are restructuring our management under a new CEO. Lots of changing and firing of staff going on to begin the restructure. New CEO taking away remote work options. (This is a major con) Lots of errors when new systems come out causing us to be horribly busy,

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5,0
3 déc. 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Inconvénients

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

4,0
26 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Lots of types of work. Opportunties for industry and for your skills

Inconvénients

Leadership changes in past 6 years.

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