CSR at First Energy. - Avis employé Customer Service Representative FirstEnergy

1,0
2 févr. 2016
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good pay, good benefits and a good amount of vacation time. Having the opportunity to satisfy a customer and assist someone in need.

Inconvénients

Management puts everything above its employees. It is not a good feeling to go to work and feel like you are unimportant because all that is important to management is making sure stats are being met.

Découvrez plus d’avis sur FirstEnergy

5,0
3 déc. 2025
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

FirstEnergy is a big company with a lot of growth that I've seen firsthand. Employees are helpful and all have the shared goals of keeping reliability of the electric grid. The pay is decent and stays competitive with the market rates as they do reviews consistently and evaluate. Its a great company that is trying to do better after misguided leads hip in the past

Inconvénients

Some executive leadership vision is not shared with lower level employees. The recent transition from WFH back to the office has left employees such as myself wondering why its not role based WFH.

1,0
16 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Not much anymore - was once a solid company

Inconvénients

Terribly managed since Tierney and his cronies took the helm

1
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