Avis sur FMC Technologies

Avantages

Great benefits and decent pay. Easy access to the shop from highway.

Inconvénients

Management and supervisors don't care for employee growth. No real social events.

Conseils à la direction

Spend time getting to know your employees, and inspire them...or else you'll lose more and more people

Avantages

There are many customers and stations to support, so you get a lot of direct help desk experience and lots of travel time. Taking time off is very flexible, given that you have enough days to take. You get course training so you have SOME opportunity/chances to advance when the time is right.

Inconvénients

Work flow and schedule varies greatly; sometimes it's very slow, other times there's too much to do. You have to know more than what is expected of you (ie. you get little help from team members as they are focused in doing other work, on the field most of the time, or simply trying to satisfy their boss). Clients/customers expect too much from IT support (they expect that you know everything; whenever something breaks...

Conseils à la direction

Consider creating a more upbeat environment as it may be slow at times. IT Management works primarily with "more important" IT staff for critical and non-critical issues. IT Support Analysts such as myself get very little attention until specifically asked for and when time permits. This is possibly because there is too much major critical IT issues that needs to be dealt with and/or there is not enough knowledgeable...