*Zero work-life-balance and respect for content moderators *Toxic environment and corporate bullying, specially from team managers towards agents *Low salaries and constant missing payments *Hectic rotating shifts (24/7), 6-day workweeks and last-minute shift changes without previous notice *Poor working conditions in the office, including slow internet connection and extremely inadequate bright lighting *Unqualified and unresponsive HR team *Lack of certified training and career goals *Endless failed promises - bonuses, holiday planning and schedules *Absent communication and transparency regarding internal processes *No sense of humanity, ethics and company culture