Patient Financial Service Representative : entretien chez Memorial Healthcare System - South Florida
Question d’entretien chez Memorial Healthcare System - South Florida
How would you handle a difficult client?
Réponse à la question d'entretien
Utilisateur anonyme
20 sept. 2014
First ask how we can make their experience easier. Listen to the client. Don't take any remarks personally and do my best to defuse the situation. All while attempting to find a solution that will address the needs of the client within the guidelines of the healthcare system.
10