MCI
3,2
Bilingual Call Center Representative
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process……
30j+
The Sydney Call Centre
2,6
Bilingual Customer Service Representative
Sydney
45 k $ - 68 k $ (Estimation de Glassdoor)
Handle inbound and outbound calls in a courteous and professional manner. Stay current on program updates through training and team meetings.…
30j+
MCI
3,2
Bilingual Customer Service Representative
Sydney
16,75 $ Par heure (fourni par l’employeur)
Handle inbound and outbound calls in a courteous and professional manner. Handle inbound and outbound calls in a courteous and professional manner.…
30j+
The Sydney Call Centre
2,6
Bilingual Cable Sales Agent
Sydney
Use training and knowledge base resources to answer inquiries confidently. Handle inbound and outbound calls, emails, and live chats professionally and……
30j+
MCI
3,2
Call Center Representative (ONSITE)
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on……
30j+
MCI
3,2
Bilingual Cable Sales Agent
Sydney
16,75 $ Par heure (fourni par l’employeur)
Use training and knowledge base resources to answer inquiries confidently. Use training and knowledge base resources to answer inquiries confidently.…
30j+
Connex Telecommunications
3,0
DIT_Technical Support Representative (ON)_2026
Hamilton
17,60 $ Par heure (fourni par l’employeur)
Candidature facile
As a Technical Support Representative, you’ll be responsible for fielding incoming calls from Internet, Digital Phone and Cable TV subscribers, addressing and……
30j
The Mortgage Centre
3,8
Company Training Specialist, Newton Connectivity Systems
Toronto
75 k $ - 85 k $ (fourni par l’employeur)
Candidature facile
We challenge the status quo of Canadian Mortgage Technology, and we drive continuous improvement in digital client experiences to benefit our two distinct……
30j+
The Sydney Call Centre
2,6
Customer Service Agent
Sydney
45 k $ - 68 k $ (Estimation de Glassdoor)
In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally……
30j+
The Sydney Call Centre
2,6
Bilingual Call Center Representative
Sydney
35 k $ - 44 k $ (Estimation de Glassdoor)
In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process……
30j+
MCI
3,2
Customer Service Agent
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you will handle inbound inquiries, troubleshoot basic technical issues, assist callers with product, process related inquiries, and professionally……
30j+
MCI
3,2
Call Center Representative
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you’ll respond to incoming inquiries, reach out to existing customers to provide support, and promote new products and services.…
30j+
Sterling Karamar Property Management
3,0
Resident Manager (Live-In) - Oshawa
Canada
20 k $ - 25 k $ (fourni par l’employeur)
Candidature facile
Organize and administer the residential referral program. Inspect all mechanical rooms (boiler, elevator and electrical rooms, etc.) on a daily basis and daily/……
22j
The Sydney Call Centre
2,6
Contact Centre Representative II (Experienced)
Sydney
36 k $ - 53 k $ (Estimation de Glassdoor)
In this role, you’ll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and……
30j+
The Sydney Call Centre
2,6
Inbound Customer Service Agent
Sydney
45 k $ - 68 k $ (Estimation de Glassdoor)
In this role, you’ll engage with customers nationwide, provide support, resolve technical issues, and promote products and services all while delivering a best-……
30j+
The Sydney Call Centre
2,6
Customer Service Agent (Mid-Shift)
Sydney
45 k $ - 68 k $ (Estimation de Glassdoor)
Deliver courteous, timely, and professional support via inbound and outbound calls. Measures include social distancing for those working on-site, frequent deep……
30j+
The Sydney Call Centre
2,6
Call Centre Agent
Sydney
50 k $ - 84 k $ (Estimation de Glassdoor)
In this role, you will work evening hours handling inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and……
30j+
MCI
3,2
Contact Centre Representative II (Experienced)
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you’ll interact directly with customers to address inquiries, resolve complaints, troubleshoot service issues, and promote relevant products and……
30j+
The Sydney Call Centre
2,6
Contact Center Representative I (Entry-Level)
Sydney
35 k $ - 44 k $ (Estimation de Glassdoor)
In this role, you’ll engage with customers over the phone answering questions, resolving concerns, and identifying opportunities to introduce new products and……
30j+
MCI
3,2
Call Centre Agent
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you’ll handle inbound phone interactions with both residential and business customers delivering exceptional service, resolving inquiries, and……
30j+
MCI
3,2
Customer Service Agent (Mid-Shift)
Sydney
16,75 $ Par heure (fourni par l’employeur)
Deliver courteous, timely, and professional support via inbound and outbound calls. Measures include social distancing for those working on-site, frequent deep……
30j+
MCI
3,2
Inbound Customer Service Agent
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you’ll engage with customers nationwide, provide support, resolve technical issues, and promote products and services all while delivering a best-……
30j+
StressCrete Group
Business Development Manager - Utility T&D
Burlington
80 k $ - 90 k $ (fourni par l’employeur)
Candidature facile
Develop and deliver presentations focused on StressCrete’s concrete utility pole solutions to existing and prospective customers, consultants, utilities, and……
24j
MCI
3,2
Call Centre Representative (Blended)
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on……
30j+
MCI
3,2
Contact Center Representative I (Entry-Level)
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you’ll engage with customers over the phone answering questions, resolving concerns, and identifying opportunities to introduce new products and……
30j+
Fibrobec
1,0
Customer Sales and Service Agent
Beloeil
16,10 $ - 32,16 $ Par heure (fourni par l’employeur)
Candidature facile
L’agent (e) vente et service client conseille ces derniers, leur présente des soumissions, finalise les commandes et coordonne les livraisons et/ou……
23j
Manulife
4,0
Bilingual Customer Service Representative
Halifax
45 k $ - 50 k $ (fourni par l’employeur)
Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.…
30j+
The Sydney Call Centre
2,6
Call Center Representative (ONSITE)
Sydney
35 k $ - 44 k $ (Estimation de Glassdoor)
In this role, you will handle inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and up-sell customers on……
30j+
Manulife
4,0
Bilingual Customer Service Representative
Waterloo
45 k $ - 50 k $ (fourni par l’employeur)
Provide exceptional customer service to policyholders, agents, and partners in French and English via inbound calls, email, and chat.…
30j+
MCI
3,2
Call Centre Agent
Sydney
16,75 $ Par heure (fourni par l’employeur)
In this role, you will work evening hours handling inbound inquiries, make outbound calls to existing customers to assist with customer service questions, and……
30j+

MCI

3,2

Bilingual Call Center Representative

Sydney

16,75 $ Par heure (fourni par l’employeur)

LOCATION: Sydney, NS POSITION OVERVIEW:

MCI is one of the fastest-growing tech-enabled business services companies in the USA, with a strong call center footprint and operations that extend across multiple countries. We deliver Customer Experience (CX), Business Process Outsourcing (BPO), and Anything-as-a-Service (XaaS) cloud technology solutions across a wide range of industries, including healthcare, retail, government, education, telecom, technology e-commerce, and financial services. Our contact centers are powered by both on-site and remote agents, leveraging advanced technologies to enhance customer journeys, drive scalability and reduce costs.

At MCI we are committed to fostering an environment where professionals can build meaningful careers, access continuous learning and development opportunities and contribute to the success of a globally expanding, industry-leading organization.

Are you a strong communicator who thrives in a fast-paced environment and enjoys helping others? We’re hiring Bilingual Call Center Representatives to support inbound customer service, help desk, and back-office processing for both commercial clients and public sector programs.

In this role, you’ll interact with customers across the country, resolving inquiries, troubleshooting basic technical issues, assisting with product and process-related questions, and representing some of the most recognized brands in the world.

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES:

Key Responsibilities:

Handle inbound and outbound customer contacts professionally and efficiently
Listen actively to understand customer needs and provide accurate solutions
Use internal systems and tools to manage accounts and process inquiries
Identify and act on sales opportunities to promote products and services
Clearly explain product features and processes to customers
Escalate complex or dissatisfied customer issues to management
Ensure first-call resolution through effective troubleshooting and communication
Stay up to date on program changes by attending training and reviewing materials
Maintain accurate documentation of customer interactions in CRM systems
Adhere to all scripts, policies, and confidentiality requirements

CANDIDATE QUALIFICATIONS:

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Must be 18 years or older
High school diploma or equivalent
Strong written and verbal communication skills
Ability to type 20+ words per minute
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Reliable and punctual with strong time management and self-motivation
Skilled in conflict resolution, problem-solving, and customer empathy
Able to multi-task, stay focused, and work independently
Team-oriented with a strong customer-first mindset
Comfortable working in a fast-paced, dynamic environment

Preferred (Not Required):

1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support
Experience working on state or federal programs

ABOUT MCI (PARENT COMPANY):

MCI helps customers take on their CX and DX challenges differently, creating industry-leading solutions that deliver exceptional experiences and drive optimal performance. MCI assists companies with business process outsourcing, staff augmentation, contact center customer services, and IT Services needs by providing general and specialized hosting, software, staff, and services.

In 2019, Marlowe Companies Inc. (MCI) was named by Inc. Magazine as Iowa's Fastest Growing Company in the State of Iowa and was named the 452nd Fastest Growing Privately Company in the USA, making the coveted top 500 for the first time. MCI's subsidiaries had previously made Inc. Magazine's List of Fastest-Growing Companies 15 times, respectively. MCI has ten business process outsourcing service delivery facilities in Georgia, Florida, Texas, New Mexico, California, Kansas, Nova Scotia, South Africa, and the Philippines.

Driving modernization through digitalization, MCI ensures clients do more for less. MCI is the holding company for a diverse lineup of tech-enabled business services operating companies. MCI organically grows, acquires, and operates companies that have synergistic products and services portfolios, including but not limited to Automated Contact Center Solutions (ACCS), customer contact management, IT Services (IT Schedule 70), and Temporary and Administrative Professional Staffing (TAPS Schedule 736), Business Process Management (BPM), Business Process Outsourcing (BPO), Claims Processing, Collections, Customer Experience Provider (CXP), Customer Service, Digital Experience Provider (DXP), Account Receivables Management (ARM), Application Software Development, Managed Services, and Technology Services, to mid-market, Federal & enterprise partners. MCI now employs 10,000+ talented individuals with 150+ diverse North American client partners across the following MCI brands: MCI BPO, MCI BPOaaS, MarketForce, GravisApps, Gravis Marketing, MarchEast, Mass Markets, MCI Federal Services (MFS), OnBrand24, The Sydney Call Center, Valor Intelligent Processing (VIP), BYC Aqua, EastWest BPO, TeleTechnology, and Vinculum.

POSITION OVERVIEW:

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES:

Key Responsibilities:

Handle inbound and outbound customer contacts professionally and efficiently
Listen actively to understand customer needs and provide accurate solutions
Use internal systems and tools to manage accounts and process inquiries
Identify and act on sales opportunities to promote products and services
Clearly explain product features and processes to customers
Escalate complex or dissatisfied customer issues to management
Ensure first-call resolution through effective troubleshooting and communication
Stay up to date on program changes by attending training and reviewing materials
Maintain accurate documentation of customer interactions in CRM systems
Adhere to all scripts, policies, and confidentiality requirements

CANDIDATE QUALIFICATIONS:

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Must be 18 years or older
High school diploma or equivalent
Strong written and verbal communication skills
Ability to type 20+ words per minute
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Reliable and punctual with strong time management and self-motivation
Skilled in conflict resolution, problem-solving, and customer empathy
Able to multi-task, stay focused, and work independently
Team-oriented with a strong customer-first mindset
Comfortable working in a fast-paced, dynamic environment

Preferred (Not Required):

1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support
Experience working on state or federal programs

CONDITIONS OF EMPLOYMENT:

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

COMPENSATION DETAILS:

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

At MCI, we believe that your hard work deserves recognition and reward. Our compensation and benefits packages are designed to be competitive and to grow with you over time. Starting compensation is based on experience, and we offer a variety of benefits and incentives to support and reward our team members.

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

Paid Time Off: Earn PTO and paid holidays to take the time you need.
Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

MCI takes pride in tailoring our offerings to fit the needs of our diverse team across subsidiaries and locations. While specific benefits and incentives may vary by geography, the core of our commitment remains the same: rewarding effort, providing growth opportunities, and creating an environment where every employee feels valued.

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS:

This job operates in a professional office environment. While performing the duties of this job, the employee will be largely sedentary and will be required to sit/stand for long periods while using a computer and telephone headset. The employee will be regularly required to operate a computer and other office equipment, including a phone, copier, and printer. The employee may occasionally be required to move about the office to accomplish tasks; reach in any direction; raise or lower objects, move objects from place to place, hold onto objects, and move or exert force up to forty (40) pounds.

REASONABLE ACCOMMODATION:

Consistent with the Americans with Disabilities Act (ADA), it is the policy of MCI and its affiliates to provide reasonable accommodations when requested by a qualified applicant or employee with a disability unless such accommodations would cause undue hardship. The policy regarding requests for reasonable accommodation applies to all aspects of employment. If reasonable accommodations are needed, please contact Human Resources.

DIVERSITY AND EQUALITY:

At MCI and its subsidiaries, we embrace differences and believe diversity benefits our employees, company, customers, and community. All aspects of employment at MCI are based solely on a person's merit and qualifications. MCI maintains a work environment free from discrimination, where employees are treated with dignity and respect. All employees are responsible for fulfilling MCI's commitment to a diverse and equal-opportunity work environment.

MCI does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations, and ordinances. MCI will consider qualified applicants with criminal histories for employment in a manner consistent with local and federal requirements.

MCI will not tolerate discrimination or harassment based on any of these characteristics. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, MCI's policy is to provide reasonable accommodation to qualified employees with protected disabilities to the extent required by applicable laws, regulations, and ordinances where an employee works.

PHYSICAL REQUIREMENTS:

REASONABLE ACCOMMODATION:

Voir les avis sur l’entreprise

Salaire de base

Le salaire le plus bas est de 16,75 $ et le salaire le plus haut est de 16,75 $.

16,75 $/h (fourni par l’employeur)

Sydney

Si un employeur indique un salaire ou une échelle salariale pour son offre d’emploi, nous l’affichons sous la forme « Fourni par l’employeur ». Si une offre d’emploi ne fournit pas d’informations sur le salaire, Glassdoor affiche une estimation de Glassdoor si elle est disponible. Pour en savoir plus sur les estimations de Glassdoor, consultez notre page FAQ.

Cette entreprise n’aura plus de secrets pour vous

Connectez-vous pour consulter des avis authentiques, des évaluations anonymes et des données salariales avant de postuler.

3,2

Recommandent cette entreprise
Approuvent le PDG
PDG : Anthony Marlowe
238 évaluations

MCI

3,2

Bilingual Call Center Representative

Sydney

16,75 $ Par heure (fourni par l’employeur)

MCI

3,2

Bilingual Call Center Representative

Sydney

16,75 $ Par heure (fourni par l’employeur)

LOCATION: Sydney, NS POSITION OVERVIEW:

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES:

Key Responsibilities:

Handle inbound and outbound customer contacts professionally and efficiently
Listen actively to understand customer needs and provide accurate solutions
Use internal systems and tools to manage accounts and process inquiries
Identify and act on sales opportunities to promote products and services
Clearly explain product features and processes to customers
Escalate complex or dissatisfied customer issues to management
Ensure first-call resolution through effective troubleshooting and communication
Stay up to date on program changes by attending training and reviewing materials
Maintain accurate documentation of customer interactions in CRM systems
Adhere to all scripts, policies, and confidentiality requirements

CANDIDATE QUALIFICATIONS:

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Must be 18 years or older
High school diploma or equivalent
Strong written and verbal communication skills
Ability to type 20+ words per minute
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Reliable and punctual with strong time management and self-motivation
Skilled in conflict resolution, problem-solving, and customer empathy
Able to multi-task, stay focused, and work independently
Team-oriented with a strong customer-first mindset
Comfortable working in a fast-paced, dynamic environment

Preferred (Not Required):

1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support
Experience working on state or federal programs

ABOUT MCI (PARENT COMPANY):

POSITION OVERVIEW:

To be considered for this position, you must complete a full application on our company careers page, including screening questions and a brief pre-employment test.

POSITION RESPONSIBILITIES:

Key Responsibilities:

Handle inbound and outbound customer contacts professionally and efficiently
Listen actively to understand customer needs and provide accurate solutions
Use internal systems and tools to manage accounts and process inquiries
Identify and act on sales opportunities to promote products and services
Clearly explain product features and processes to customers
Escalate complex or dissatisfied customer issues to management
Ensure first-call resolution through effective troubleshooting and communication
Stay up to date on program changes by attending training and reviewing materials
Maintain accurate documentation of customer interactions in CRM systems
Adhere to all scripts, policies, and confidentiality requirements

CANDIDATE QUALIFICATIONS:

WONDER IF YOU ARE A GOOD FIT FOR THIS POSITION?

All positive, and driven applicants are encouraged to apply. The Ideal candidates for this position are highly motivated and dedicated and should possess the below qualities:

Must be 18 years or older
High school diploma or equivalent
Strong written and verbal communication skills
Ability to type 20+ words per minute
Basic proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
Familiarity with Windows operating systems
Reliable and punctual with strong time management and self-motivation
Skilled in conflict resolution, problem-solving, and customer empathy
Able to multi-task, stay focused, and work independently
Team-oriented with a strong customer-first mindset
Comfortable working in a fast-paced, dynamic environment

Preferred (Not Required):

1+ year of experience in customer service, technical support, inside sales, back-office, chat, or administrative support
Experience working on state or federal programs

CONDITIONS OF EMPLOYMENT:

All MCI Locations

Must be authorized to work in the country where the job is based.

Subject to the program and location of the position

Must be willing to submit up to a LEVEL II background and/or security investigation with a fingerprint. Job offers are contingent on background/security investigation results.
Must be willing to submit to drug screening. Job offers are contingent on drug screening results. (Does not apply in Canada)

COMPENSATION DETAILS:

WANT AN EMPLOYER THAT VALUES YOUR CONTRIBUTION?

What You Can Expect from MCI:

We understand the importance of balance and support, which is why we offer a variety of benefits and incentives that go beyond a paycheck. Our team members enjoy:

Paid Time Off: Earn PTO and paid holidays to take the time you need.
Health Benefits: Full-time employees are eligible for supplemental health coverage through Blue Cross.
Life Insurance: Access life insurance options to safeguard your loved ones.
Supplemental Insurance: Accident and critical illness insurance
Career Growth: With a focus on internal promotions, employees enjoy significant advancement opportunities.
Paid Training: Learn new skills while earning a paycheck.
Fun, Engaging Work Environment: Enjoy a team-oriented culture that fosters collaboration and engagement.
Casual Dress Code: Be comfortable while you work.

Compensation & Benefits that Fit Your Life

If you’re ready to join a company that recognizes your contributions and supports your growth, MCI is the place for you. Apply today!

PHYSICAL REQUIREMENTS:

REASONABLE ACCOMMODATION:

DIVERSITY AND EQUALITY:

PHYSICAL REQUIREMENTS:

REASONABLE ACCOMMODATION:

Voir les avis sur l’entreprise

Salaire de base

Le salaire le plus bas est de 16,75 $ et le salaire le plus haut est de 16,75 $.

16,75 $/h (fourni par l’employeur)

Sydney

Cette entreprise n’aura plus de secrets pour vous

Connectez-vous pour consulter des avis authentiques, des évaluations anonymes et des données salariales avant de postuler.

3,2

Recommandent cette entreprise
Approuvent le PDG
PDG : Anthony Marlowe
238 évaluations

282 emploi(s) pour Technical support agent, Canada

Preferred (Not Required):

Preferred (Not Required):

Salaire de base

Cette entreprise n’aura plus de secrets pour vous

Preferred (Not Required):

Preferred (Not Required):

Salaire de base

Cette entreprise n’aura plus de secrets pour vous