We have an exciting opportunity to join our Taproom team based in our unique Vankleek Hill location.

As one of our associates, you will serve guests with a positive and friendly attitude, creating a welcoming and memorable experience. Share your knowledge of our company, beer menu, and merchandise to help guests make informed decisions and get excited about our offerings.

Work as part of a small team, recommending products with confidence and enthusiasm while keeping the vibe upbeat and inviting.

AI Disclosure - We do not use Artificial Intelligence in our recruitment/selection process.

Responsibilities:

• Greet and serve guests in our taproom, outdoor patio and from the Beau's tap trailer. This includes the sales of dry-good (merchandise) items.
• Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times.
• Ensure that all products are consistently served according to the brewery's serving standards.
• Process sales transactions through our POS system.
• Fill in where needed to ensure guest service standards and efficient operations.
• Restock, rotate and count inventory in the refrigerators and floor displays.
• Perform light administrative work. Answer customer concerns by telephone or email.
• Ensure that all premises are kept clean and tidy at all times
• Arrive on time for your shift and punch in and out on a consistent basis
• Be knowledgeable of the craft beer industry including the brewing process and ingredients used.
• Understand and adhere to all brewery policies, procedures, standards, specifications and guideline
• Fully understand and comply with all federal, provincial and municipal regulations that pertain to health and safety.

Required Skills/Experience:

• Previous serving experience an asset
• Have good general math skills
• Preferably bi-lingual in French and English
• Have excellent customer service skills
• Be a team player
• Be proficient in resolving conflict
• Possess a high energy level
• Be professional at all times
• Have knowledge of craft beer and the craft beer industry
• Experience in operating a POS system
• Smart Serve Certification

We Offer:

• The opportunity to work for one of Canada’s Best Managed Companies
• Working in a positive, inclusive and fun environment
• Paid training and development, related to area of work
• Tip - out pool
• 12-pack of beer each week
• 3 paid wellness days
• Employee Assistance Program

This is a part time position offering 1 to 2 shifts per week , approximately 11:00am to 07:00pm.

Diversity and Equality:
Steam Whistle Brewing/Beau's Brewery is an equal opportunity employer and encourages applications from all qualified candidates. We are dedicated to building a diverse workforce. We will accommodate individuals with disabilities throughout the recruitment process. Please advise us of any requirements and we will do our best to meet your needs - careers@beaus.ca

Job Type: Part-time

Pay: $18.00 per hour

Work Location: In person