Avantages
- I can work in the comfort of my home and not commute! - Great benefits, 401k with match, tuition reimbursement, Childcare/petcare, Fertility Help, discounted pet insurance ETC! - My team was breath of fresh air when I started and we all motivated each other everyday. I actually am happy to work vs sunday scaries at previous jobs. - You leave work and you don't think about work (ex/back-end stuff), We have different departments to help the beneficiary process their enrollment afterwards aka member loyalty. Leaves us Agents focused on the front-end. - I really appreciate not having chargebacks. Our compensation is hourly base + commission, If they cancel I don't worry about it and I can get another sale. - During AEP you can work as much as you want to and make a lot of money. - We are a marketplace so I am not limited to ONE carrier I can explore other carriers with the beneficiary and be unbiased. - Our technology is not perfect but overall the beneficiaries have a great experience when using our online platform and when I present an insurance plan.
Inconvénients
* Keep in mind this is a SALES job. You must meet goals and performance metrics. If you do not adhere or meet goals you will not like this position. They will let you go. * With that being said, while I love working remotely at home I assumed that I would be able to work anywhere like I was used to at my previous company, You can imagine how disappointing it was that is NOT the case. They send you an ancient desktop and I expected a laptop. They also disabled wifi and expect us to be hard-wired all the time. This is very frustrating because if you think you can take your computer with you for example visiting family members or travelling, its not really a "remote" job. You have to be in a private area where no one can hear or read your screen and you would have to bring along your ancient computer and ethernet cord with you... Secondly, this job is VERY micro-managing, Not only do they expect you to be on the phone the entire day, you also get called out in the team chat if you are using the bathroom or need extra time to wrap up your sale. I have never experienced a company like this. You have no true bathroom breaks and it feels like you are in K-12 where you have to ask permission to use the bathroom. We also never get to participate in company meetings... Thirdly, the compensation. There is no transparency on how much you are currently making. You can't track your sales on a tracker AND they don't allow us to make a spreadsheet. It has been SO LONG since we could track our sales. I am talking OVER a year and a half we have been waiting for a tracker. It literally makes zero sense why they cant produce one. Compensation could also be higher, If I am a top producer AND working crazy overtime during AEP I don't think it should be this hard to break 6 figures. 100k is the new 50k with inflation lets be honest. Next Con is the Leads- Listen, I understand helping seniors with getting help with groceries. However, your third party scheming needs to stop. We know you pay these facebook ads etc to scam littly Betty to call in thinking she is just claiming a food card and they transfer it over. Fortunately I help those who need it but the ads are not true. They assume they can claim this benefit without changing their insurance or they assume it has nothing to do with insurance and now they are mad at me. It's sleazy and makes me feel super weird that the company spends so much money on these bait and switch leads. STOP IT Lastly-Changes with Compliance. BOY do I have beef with compliance, Nothing is black and white with them. They want you to say things a certain way BUT they wont word it verbatim in the script or include certain things you must say. So they want you to NOT pass so you can't get your 10% increase. They also don't officially announce any updates for compliance.