eGain was doing well until it bought out companies with products outside the scope of its expertise. - Avis employé Employé (anonyme) eGain

2,0
11 janv. 2010
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Smart people, enthusiastic employees, interesting projects, and generous bonuses. Comfortable surroundings with few distractions, and many opportunities to learn new skills and technologies.

Inconvénients

Upper management weak, middle management not supervised well. The overall intent of management is good, but they need to improve communications between groups and departments and improve product their line.

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5,0
4 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great experienced Great experienced Great experienced

Inconvénients

Lack Lack wlb. Bad salary

1,0
1 juill. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive coworkers who were always willing to teach, answer questions, and help me succeed.

Inconvénients

Management needs significant improvement. I didn't feel supported or properly trained, and there was an expectation to know how to do tasks without adequate guidance. Communication was often unclear, and feedback focused more on mistakes than coaching. I also felt isolated, and it seemed employee concerns were discussed with others instead of being addressed directly. A more supportive and communicative management team would greatly improve the workplace.

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