Great Work Environment but Low Pay - Avis employé Customer Service Representative (CSR) UniFirst

4,0
30 juill. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I love the people I work with. Overall the culture at my location is wonderful. My co-workers truly feel like family. Supervisors are understanding and approachable. My position is relatively low stress most of the time, too. The company offers continued training so I feel like I'm always learning and getting better at my job.

Inconvénients

There do not seem to be many opportunities for advancement on the office side. Most opportunities are for service and sales. I also feel my position is underpaid. Managers at my particular branch can sometimes be TOO lenient when it comes to following policy. Chronic lateness and absences are tolerated with no repercussions which negatively impacts everyone else.

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Réponse de UniFirst
3y
We appreciate your time in writing a review and all your hard work. Thanks for sharing your feedback!

Découvrez plus d’avis sur UniFirst

5,0
14 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work life balance, opportunities for large commission

Inconvénients

Contractual sales, Being bought out

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Réponse de UniFirst
2w
Thank you for your feedback. We look forward to having you continue to grow with us!
4,0
3 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Upper management genuinely cares about their team, and the hiring process is simple and straightforward. Base pay and the monthly stipend are both fair, and I appreciate the company's structure — questions get answered quickly, and you have dedicated team member support. I also like that the role is self-managing, with CDR handling pricing and deal structuring so you can focus on your own performance. Overall, this company really takes care of its employees.

Inconvénients

The pay structure for this role is a bit unique — after a sale closes, the CDR earns commission for the first few months, and then commission transitions over to the drive team. It's certainly not a deal-breaker, just an observation, and I'm not knocking the company for it. All in all, I had a wonderful experience at UniFirst.

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