Customer Communications Work Lead - Avis employé Employé (anonyme) TransCore

2,0
7 févr. 2017
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

401K, Comp/PTO,Co-Workers, Various shifts available. Lot's of openings in the company

Inconvénients

Overly rigid micromanagement. They will constantly ask you why you were 30 seconds late getting back from break. Customers will be verbally abusive with Customer Service Reps, but Supervisors won't allow you to transfer calls. Customers are frequently mischarged and have to jump through hoops just to get back money they never should have been charged.

Découvrez plus d’avis sur TransCore

5,0
25 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great atmosphere and working conditions

Inconvénients

PTO is not at par with Industry

4,0
6 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Working at TransCore offers the opportunity to contribute to innovative congestion pricing and tolling technology solutions that have a real impact on communities. Employees can gain valuable experience working on large-scale infrastructure projects, collaborate with skilled professionals, and develop their careers in a technology-driven environment.

Inconvénients

Pay and benefits could be better, in particular would like more vacation time. Conflicting priorities and sometimes the plan keeps changing making it hard to complete tasks on time.

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