Customer Technical Support - Avis employé Customer Service Representative TeleTech (Cairo)

2,0
5 avr. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

It was a brilliant opportunity to gain experience and learn several things on Logitech’s peripheral and harmony products. In general, it is a way to start and get a bit of experience in that sector.

Inconvénients

Education comes first. The managers don’t have technical knowledge and try to follow processes, and procedures blindly. These used to cause arguments between them and the 1st line of support.

avatar
Réponse de TeleTech (Cairo)
7y
Hi there, Thank you for taking your time to write us a review. There seems, however, to be a small issue; we are TeleTech Egypt. We are a company based and operating in Cairo Egypt, Saudi Arabia, and Algeria. We have never had any offices nor employees in the USA, UK, Mexico etc.. I believe you may have us confused with TeleTech USA (now TTec) www.teletech.com Have a great day.

Découvrez plus d’avis sur TeleTech (Cairo)

5,0
18 janv. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Education opportunities, benefits, and flexible hours

Inconvénients

Call center atmosphere and talk time requirements

4,0
15 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good environment, dayshift, bosses are approaching

Inconvénients

Too low for CSR 2 since need to upsale with resolution

Voir les avis par: Utile|Évaluation|Date|Tout