lied to me - Avis employé Retention Specialist TP

2,0
2 mai 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

honestly dont work any postions here no pros here at all

Inconvénients

they dont give you any rest time, they will make you use your 15 min breaks for the bathroom this is too much of a corp for real help, they get contracted through many companies to take a certain amount of calls, they dont care about you just if you can take the call

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Réponse de TP
2y
We care deeply about our people and we are sorry we were not able to match your expectations. We would like to connect with you to discuss what can be done and make sure this doesn’t happen again in the future. Please call us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com so, we can work with you to resolve this issue as quickly as possible. Thank you for your feedback!

Découvrez plus d’avis sur TP

5,0
5 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good company to get your license.

Inconvénients

Benefits aren't that affordable. Metric heavy

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Réponse de TP
18h
We appreciate your kind words and are thrilled to hear that you enjoyed your time with us. Your feedback helps us continue to improve and grow.
3,0
16 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

Inconvénients

Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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Réponse de TP
1w
We appreciate your honest review. Your insights are valuable to us as we strive to improve. Please reach out to us at 1-877-877-3944 or email us at LetsConnect@Teleperformance.com if you have any specific suggestions or concerns.
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