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      TP

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      Modern-day sweatshop! - Avis employé Technical Support Representative TP

      1,0
      4 oct. 2009
      Technical support representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      No physical exertion--you just sit on your butt at least 8 hours talking on the phone. Most employees are obese due to this.

      Inconvénients

      Constant verbal abuse by customers AND management. Ridiculous amount of turnover so always new (and often questionable) co-workers, many of which are just out of prison or can't get hired anywhere else. ZERO respect from management--unrealistic expectations of underpaid employees.

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      Réponse de TP
      8y
      Thank you for sharing your opinion. We are committed to providing our employees a stable job wherein they are treated well, compensated properly and provided support. We do not allow any form of harassment or abuse in the workplace. If there are any other issues that need to be addressed, kindly go to http://bit.ly/TPHR-form. Rest assured, we will be doing proper investigation and will take the necessary steps to rectify the issue.

      Découvrez plus d’avis sur TP

      5,0
      25 juin 2026
      Account supervisor
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      -Working from home -Great hours -Flexibility -Paid time off

      Inconvénients

      -Legacy systems -No other cons

      3,0
      16 juin 2026
      Customer service expert i
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      For the most part, I have an open availability. I do however, like not having to work on Sundays. Some campains allow for a 1 hour lunch break. The hiring process was fairly easy. Your equipment is provided. There is opportunity for advancement. They are helpful when it comes to license renewal. Calls are back to back which for me seems to make time go faster. Flexibly as to when you want to take your lunch break. You have to opportunity to assist people without having to feel it was rushed. Off all major holidays.

      Inconvénients

      Rushed training that may leave some questions unanswered. I feel like I had to figure things out on my own. Getting the assistance you need to help a client took longer than it should, especially when the client is on on hold, waiting for your response. At times some trainers seem to be unprepared for the roll they have taken. Calls are frequently monitored. Not much time between calls. It can take too long to transition from on campain to the next after the project has ended.

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