Toxic, individualistic culture - Avis employé Customer Success Manager Spring Health

1,0
16 mai 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There are some kind, smart, and talented people that work here and I know the product actually helps people.

Inconvénients

Unfortunately people are promoted into manager roles that seem to have zero interest in learning what it means to be a good manager. For a mental health company, the lack of emotional intelligence of its leaders is pretty rich. I had a manager who seemed determined to create a negative perception of me, and found out multiple times she would talk negatively about me to peers and other teams. She also would routinely call me out in Google docs in front of other team members. It wasn't until I left the company that I learned that what I was experiencing wasn't normal, but it was too late. The damage was done. It took me a while to rebuild my confidence and realize that I am actually smart, and good at my job. I just had a manager that was committed to making me feel like I wasn't and lacked the desire and skills to develop her team.

Découvrez plus d’avis sur Spring Health

5,0
9 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I received payment on time.

Inconvénients

No cons. Just moved on.

3,0
17 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The company's products help people in meaningful ways

Inconvénients

Company is very poorly misled. There isn't a real vision or culture. In general, ways of working here are scattered and immature. We have a new SDLC every 10 months or so. Constant re-orgs and changes in leadership cause instability. Teams and ICs are re-allocated every 3–6 months. Priorities are constantly shifting. "Science will win" except when it comes to evaluating AI's place in our product. Sudden AI focus despite not having a real vision for how it aligns with our mission. Leaders who report directly to the CEO often cycle out every year or so. There seems to be very little awareness or ownership that leaders aren't set up for success. The company says it cares about employee "thriving" but promotes leaders with very poor scores. It seems to be more of a vanity metric/tool to fire people.

3
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