Lovely team and family - Avis employé Technical Client Support Shift4

5,0
28 nov. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Very friendly and supportive team. Always working together.

Inconvénients

High standards to SOPs which is a good thing but can be pressuring for agents

Découvrez plus d’avis sur Shift4

5,0
18 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Really nice environment and everyone is really kind

Inconvénients

Can be a bit slow sometimes

2,0
24 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great opportunity to gain hands-on experience with large-scale payment systems and work alongside talented engineering teams. I developed a strong understanding of payment processing, backend systems, and enterprise technology while working on challenging, high-impact projects.

Inconvénients

Executive leadership often seemed disconnected from the realities of running the business, with limited visibility into team capacity and the long-term impact that repeated layoffs had on product quality, customer experience, and operational effectiveness. Many managers and directors were strong technical contributors but lacked the people leadership skills needed to build and support high-performing teams. My experience included frequent micromanagement, unrealistic expectations, public criticism, and a tendency to assign blame rather than encourage collaboration. This created a culture of low morale and made it difficult for employees to do their best work.

Voir les avis par: Utile|Évaluation|Date|Tout