Highly variable environment, flashes of greatness but hindered by substandard senior management - Avis employé Counselor/Manager ServiceNet

3,0
10 janv. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Understanding, accommodating staff/teams; great work/life balance; decent training opportunities for managers

Inconvénients

Horribly disorganized, inefficient senior management: leadership (rightfully) prioritizes client treatment but loses sight of management and organizational priorities, resulting in suboptimal services, working conditions, and client outcomes. Business acumen is lacking; "efficiency" is a dirty word. Attempts to be "understanding" prevents tough decisions from being made, leaving in place under performing staff, teams, and organizational structures. Hiring process is disorganized, initial training lacking. Overly decentralized but HQ bureaucracy prevents much implementation of "bottom-up" solutions.

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5,0
7 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Benefits and work life balance

Inconvénients

Low pay for chaotic environment

1,0
4 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

* Meaningful, hands-on work with individuals * Strong, supportive coworkers at the direct-care level * Opportunities to build real relationships and make an impact

Inconvénients

* Upper management makes decisions that negatively impact staff safety and quality of care * Little to no staff appreciation (no bonuses, recognition, or acknowledgment) * Culture where staff feel replaceable and undervalued * Lack of professionalism—management speaks negatively about staff * HR is extremely unresponsive and difficult to reach * Limited opportunities for growth * Ongoing issues with communication, structure, and accountability

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