I worked with the company from inseption - Avis employé Senior Help Desk Agent RouteOne

3,0
7 nov. 2013
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Talking with the end users and assisting them.

Inconvénients

The managers do not have an open door policy

Découvrez plus d’avis sur RouteOne

5,0
28 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay, benefits, learning opportunities with menotrs

Inconvénients

Company is all remote, which makes it hard to bond with teammates

1,0
26 nov. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The job is fully remote

Inconvénients

- Bad pay - Extremely high call volume with very little time off the phones - Changes are made without consulting agents first - hurts workflow - Management doesn't care - Level 2 and 3 teams don't read tickets half of the time - No room for career growth - Have to request ALL time off including all holidays

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