server attendant - Avis employé Server Ritz-Carlton

1,0
20 nov. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

free food, discount in hotels, vacation paid.

Inconvénients

They make you work as hard as they want, some managers get disrespectful when they are stressed, the company does not apply the same policy to managers as they do to regular employees, only the managers favorite has the opportunity to "grow", hr works to protect the benefit of the company and their manager but does not apply assistance to their regular employees.

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5,0
20 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Strong emphasis on customer service excellence and professionalism. Excellent training and development programs. Opportunity to work with a respected luxury hospitality brand. Supportive team environment focused on guest satisfaction. Exposure to a diverse clientele from around the world. Clear service standards and expectations. Valuable experience in communication, problem-solving, and multitasking. Opportunities for internal advancement within hospitality and customer service roles. Employee recognition programs that celebrate outstanding service. Pride in representing a company known for high standards and exceptional guest experiences.

Inconvénients

Fast-paced environment that can be stressful during peak seasons. High expectations for service and attention to detail. Heavy call volume during busy periods. Schedules may include evenings, weekends, and holidays. Staffing shortages can occasionally increase workload. Limited flexibility in procedures due to luxury brand standards. Advancement opportunities may vary by location, not department. Balancing multiple guest requests at once can be challenging.

1,0
14 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great benefits for retirement, and hotel discounts.

Inconvénients

The GM creates a toxic work environment. HR didn’t respond to emails, and couldn’t handle the workload. The accountants think they’re the best thing since sliced bread and only ever send nasty emails to other staff members. Favoritism is frequently, and blatantly displayed.

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