Aller au contenuAller au pied de page
      employer cover photo
      employer logo
      employer logo

      Ricoh

      Est-ce votre entreprise ?

      Avis sur Ricoh

      Decent job, Large Workloads, Terrible Management (depending on area) - Avis employé Field Service Technician Ricoh

      1,0
      14 août 2019
      Field service technician
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      -No manager directly over your shoulder (May call your phone often though) -Some other technicians you will work with often can be helpful and all around pleasant people to work with. - Sometimes nice customers/clients

      Inconvénients

      - Depending on your area you will drive a lot of miles a day. I myself was pulling 60-100 miles a day sometimes. (not compensated for all of it) - As above, if my first call is 30+ miles from my home, I am expected to be at that call at 8. THEN clock in. Not time for driving (even if fighting traffic for long periods of time) nor mileage. (only getting .15c on the mile) - Manager or Senior technicians will look to you to handle the BS calls they don't want - You may get thrown into situations where you know NOTHING, and be expected to solve it. Which can sometimes be fun or extremely deflating/frustrating (when clients are giving you the hawk eye and management just wants a technician there to save face, this is bad for business) -DO NOT, under any circumstances tell management or anyone you don't trust that you are unhappy or looking for other opportunities. I myself was professional and courteous with my manager, giving my notice and offering to stay until they find someone new and was fired THAT DAY.

      Découvrez plus d’avis sur Ricoh

      5,0
      7 févr. 2026
      Marketing director
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Strategic Shift: It’s an exciting time to be here as the company pivots toward IT Services and Digital Workspace solutions. Global Reach: Opportunities to collaborate with teams in Japan, Europe, and across the Americas. Stability: Even during market shifts, the company is financially grounded.

      Inconvénients

      Legacy Mindset: You will occasionally run into "we've always done it this way" from long-tenured employees. Siloed Departments: Communication between the hardware side and the new digital services side could be smoother.

      3,0
      26 mai 2026
      Field service technician
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      • Decent pay • Great benifits • Car allowance/reimbursement for a personal vehicle and depreciation • The ability to travel and build relationships with customers • Learning mechanical and electrical skills • Independence and teamwork

      Inconvénients

      • They just started enforcing the new commute policy which requires technicians to now give the company an hour of their time to and from work, if the customer is that distance away from their home at the beginning or end of day. Ultimately stealing up to 2 hours from the technician every single day and effectively punishing you for living so far away from a customer site. • Always coming with new ways to screw over technicians. They also just implemented new metrics that contribute to or take away from your bonus. • Sales reps usually always get the wrong equipment delivered to a customer and you have to be the one to deal with a screwed up mess • Lack of communication between sales/deliveries/management

      Voir les avis par: Utile|Évaluation|Date|Tout
      Recherches associées: Offres d’emploi chez Ricoh | Salaires chez Ricoh | Avantages sociaux chez Ricoh | Entretiens chez Ricoh
      Avis sur RicohAvis pour Field Service Technician chez RicohAvis sur Ricoh