Customer Service - False Title - Avis employé Customer Service Representative Randa Accessories

1,0
24 août 2015
Recommande
Approbation du PDG
Perspective commerciale

Avantages

In a little over half a year I met some really great people in Randa's St. Rose, LA facility. The Highers Ups seem like decent enough folks as well.

Inconvénients

The work load is intense in almost every department. That wouldn't be so bad if there were any sort of true incentive to be as productive as such a large company requires everyone to be. I'm speaking mainly about the administration and "Customer Service" positions, as the distribution center does a good job of spurring productivity with bonuses and such. I use quotations on the Customer Service position because there is very little contact with actual company clients. Most of your time is spent dealing with the sales force, which wouldn't be so bad if you weren't being encouraged to withhold info or sometimes blatantly lie to them about what's actually happening in the distribution center. This position also has the most demanding workload of all of the organization's "office" jobs. The overall company culture is one that most employees would describe as "soul sucking". I don't think that this is being done purposefully in any way, but there is nothing there to truly retain the talented and hardworking.

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5,0
25 juill. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Warm and welcoming office environment - Potential for career growth - Upper management is accessible and caring

Inconvénients

- None; so far my experience has been very positive

1
3,0
8 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Really enjoy working within my team. Lots of challenges to solve but great work life balance and genuine people.

Inconvénients

There is no cross coordination between business units resulting in constant internal failures Sales has unfortunately earned a negative reputation. They do not work well with others. Would like to see employees show more respect for their colleagues and how every business unit works together to meet our goals.

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