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      QVC

      Fait partie de QVC Group

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      Avis sur QVC

      Good place to work - Avis employé Customer Service Representative QVC

      3,0
      7 août 2025
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      training was good very informative set you up for success, calls were reputative a lot of the same thing, always someone there to help if needed. Raise every 6 months to start, liked that if it was a slow day we could put in for time off

      Inconvénients

      didn't like that CSR had to meet a certain number of upsells per month because there weren't many sales calls in the role as it was mostly people calling for an issue with an item they'd already received so it was hard to meet the upsell quota, Also didn't feel as though there was much room for growth

      Découvrez plus d’avis sur QVC

      5,0
      21 juin 2026
      Order service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexibility to work from home.

      Inconvénients

      High call volume. Can't even sip water before the next call is coming through

      1,0
      20 juin 2026
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Only pros - wfh and you get a nice discount

      Inconvénients

      Everything else. Management/corporate have unrealistic kpis. You can only use the rr during your SCHEDULED break. You have to offer a sale to EVERY CALLER even if they are already upset. You can NOT hang up even if the customer is screaming/offending you. My manager once said I should’ve been more patient. Mind you the customer was already using foul language and belittling me. I POLITELY asked the customer to please refrain from using that kind of language. It continued and I told her I would have to release the call. Also you stop getting a raise after 2 years. You cap at $17/hr.

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      Recherches associées: Offres d’emploi chez QVC | Salaires chez QVC | Avantages sociaux chez QVC | Entretiens chez QVC
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