Progressive used to be the greatest company to work for back in the day. Now they have too many chiefs - Avis employé Customer Service Representative Progressive Insurance

1,0
25 mars 2014
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good starting salary. Great CEO who reads his email!

Inconvénients

Impossible demographics to follow as well as they keep changing. Bad management and coaching. Impossible expectations. No positive feedback only negative. Stress level is made very high. Computer problems for work at home people and not corrected. They do not listen to the employee to solve the actual situations.

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5,0
12 avr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Progressive offers a lot of growth opportunities

Inconvénients

Leadership alignment and business priorities consistently changing

4,0
1 juill. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Pay is alright for starting out, especially compared to some places. Benefits are decent. Management is generally supportive. If you don't mind sales and taking calls literally your entire working shift, then this could be a great fit.

Inconvénients

If you don't want to be on the phones back-to-back all day your options are extremely limited, and getting smaller as time goes on and A.I. allows them to close departments like mine and others.

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