If you can get in, great place to work! - Avis employé Employé (anonyme) Progressive Insurance

4,0
22 juill. 2009
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

ETB - Eaned Time Benefit - Vacation and Sick Time are combined, so you can take off when you need it, also if a normally paid holiday is on weekend, you get more ETB for the which is portioned to you at each pay period. You earn time off and potentially could take after your first pay check. Benefits - Medical, Dental, Vison - the premuim rates are so low compared to other companies. We pay a small portion of the premium, unless other companies where I had to 100% of the premium plus an administration fee to my employer. Internal Job Opportunities - These are more scarce now, but they do still exist. I have been able to move around the company and retain my tenure and benefits. Some of my positions have been completely different at different physicial location, but I had the consistency of retaining my benefits, while exploring new opportunities.

Inconvénients

Internal Job Opportunities - They are wonderful when you can find them, but they are more scarce now in these economic times. Also, you have to convince recruiting that you worthy. Getting through the recruiting barrier almsot seems like an insurrmountable a task. It is only slightly easier, if you are already an employee. Choose your workgroup carefully - depending on what group you are hired into or transfer into, you may be stuck there for 6 mos to a year before you can bail. Not all workgroups are equal. You can survive them, but it is so much better to get into the good ones.

Découvrez plus d’avis sur Progressive Insurance

5,0
16 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great work life balance, upper management does a good job of making you feel valued.

Inconvénients

Projects can move a bit on the slower side.

5,0
22 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Work from home and flexible scheduling, can slide schedule up to two hours to accommodate appointments, etc.

Inconvénients

Unrealistic claim volume, it ramps up slowly when you're in training and then you start getting so many claims you don't know what to do with them. Customer service is constantly preached, but it's not possible to return voicemails, texts and emails timely while managing 20 claims a day. They keep increasing volume, and you have to spend a minimum of 5 hours a week taking live calls, during which you cannot make any calls out on your own claims, and are required to work each claim you take a call on to it's fullest point, even when they are brand new and unassigned, taking you away from taking action on your own claims that could prevent calls. They are incorporating AI and digital tools that were intended to simplify the process and reduce phone time, but customers are upset and refuse to participate, which means claims are delayed awaiting digital statements, and then need more phone calls anyway. The expectations are outrageous.

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