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      OpenTable

      Fait partie de Booking Holdings

      Employeur impliqué

      Avis sur OpenTable

      Everything here is amazing! - Avis employé Customer Service Representative (CSR) OpenTable

      5,0
      27 juin 2022
      Customer service representative (csr)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      I love that we have drinks and snacks in the refrigerator, I can trust my supervisor and colleagues, we have a really nice work environment, and I the fact that I get paid when I got sick.

      Inconvénients

      I would like to have some time scheduled to read with calm the KA's we have, so I can have all this information without checking them all the time. I would also love to have more time scheduled for my training I have a lot of them and I never have time to do them ):

      Découvrez plus d’avis sur OpenTable

      5,0
      10 juin 2026
      Freelance (anonyme)
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Good company culture and team

      Inconvénients

      There is not negative aspects.

      1,0
      5 juin 2026
      Marketing
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      * It's a great brand * Great partners * Decent product with strong distribution

      Inconvénients

      * Management style was heavily top-down, with decision-making concentrated among a small group of senior leaders. * This was the same when they were all working at KAYAK under the same group * I observed what I felt was preferential treatment of certain employees (notably of a certain ethnicity - IYKYK), which negatively impacted perceptions of fairness and inclusivity within the organisation. * The workplace environment could be highly stressful, and concerns raised by employees were not always addressed effectively. * Staff wellbeing, retention, and morale appeared to be ongoing challenges during my time with the company.

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      Réponse de OpenTable
      2w
      Thank you for sharing your feedback. We're glad to hear you had a positive experience with our brand, partners, and product. We take employee feedback seriously and are committed to creating an inclusive and supportive workplace while continuously improving communication, leadership effectiveness, and the overall employee experience. We appreciate the contributions of both current and former team members, and we use feedback like yours to help inform our ongoing efforts to grow and improve as an organization. We wish you all the best in your future endeavors.
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