3,0
9 déc. 2008
Employé (ancien)
Research Triangle Park, NC
Recommande
Approbation du PDG
Perspective commerciale
Avantages
Donuts or maybe Bagels? At least the bathrooms were clean and stocked with tissue paper and hand soap.
Inconvénients
Fresh fruit day? Support model at the time does not "follow the sun." Having 3 shifts for the sake of all major support being in one location is not necessarily a best practice. New hires receive no initial technical training upon hire but insted receive the same end-user training as customers. At least during the first 2-3 months this is the case but the company already expects proficiency in all aspects of service and support.