Not worth your experience and time - Avis employé Bilingual Customer Service Representative ModSquad

2,0
7 août 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Remote - Friends all over the world

Inconvénients

- Cross-skilling [You are forced to work in English and your native language at the same time, which is unbearable recently] - We are expected to handle 3-5+ interactions at the same time, which is super tiring - Some agents such as the ones from Germany, Sweden, France get paid with over 12+ USD but the languages like Turkish and Asian languages get paid way way less like 4-6 USD. - There is no contract, you could be removed with one e-mail and you cannot ask for compensation after you get removed - They don't ever make a payrate raise,

Découvrez plus d’avis sur ModSquad

5,0
7 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

I swas on a project where I could select 2 hour blocks of time to work, which was helpful since I had another job also. Management was always nice, I enjoyed working there for the time I did.

Inconvénients

As with any remote customer service phone job, timing the call was crucial to not get behind in notes you needed to add per call

2,0
4 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote, at the time at least

Inconvénients

The pay was basically dictated by region.

Voir les avis par: Utile|Évaluation|Date|Tout