Work Here At Your Peril - Avis employé Receptionist Message Direct

1,0
21 févr. 2024
Recommande
Approbation du PDG
Perspective commerciale

Avantages

A good wage and a chance of regular overtime.

Inconvénients

Work here ONLY if you are OK with putting up with the following:- 1/ You don't mind being told off constantly in a derogatory way for minute mistakes. You are expected to work your way around a Client screen for first time, while pretending to be that company's receptionist and listen to caller, while trying to act professional. All this within the 1st minute of call. 2/ You challenge Managers with errors seen on computer screen and are ignored and most tines never corrected. 3/ You are expected to know everything about the Client you are taking call for, when not all, or any information on screen. 4/ You constantly have to lie to incoming callers, when you know you cannot put call through (showing yourself as an incompletent Receptionist). 5/ You have to take calls from irate, rude and abusive callers, who will at times make personal threats towards you (including threats of suicide if you cannot connect their call). 6/You are prepared to be reduced to tears and belittled from a mature Manager, when they accuse and make threats to better yourself within a short timeframe. 7/ You are prepared to work in an office environment (while in training) that is incredibly 'clicky'. God forbid if you do not fit in. 8/ If you are lucky enough to attend a Grievance meeting, offering detailed valid points for concern - you are simply fobbed off with points that Employer thinks they have helped you with, but ignoring your points mentioned. 9/ Managers leaving so frequently that you are never aware who does what, incl Directors. 10/ All employees are bribed into leaving a 'positive' review on Indeed, with a chance of winning £25 !! So beware if you see a positive review, as it may be untrue. All their Clients are totally unaware how Managers treat the workers.

Découvrez plus d’avis sur Message Direct

2,0
20 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Working from home and the job is pretty easy.

Inconvénients

It’s mostly back to back calls which is not suitable for everyone.

4,0
12 déc. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible hours and a friendly team

Inconvénients

Some of the calls could be difficult to handle

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