Flexibility and friendly environment - Avis employé Employé (anonyme) Lifeplus

5,0
30 avr. 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

- Good initial training and steady support while you get up to speed - Work from home most days and flexibility in shifts - Clear processes for handling different customer situations - Colleagues are friendly and easy to work with - Competitive pay and good health and wellness benefits

Inconvénients

Can be hard to keep up with the pace in peak call periods.

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Réponse de Lifeplus
1mo
Thanks for sharing your thoughts and feedback with us! We’re super pleased to hear your positives around training, flexible working, supportive colleagues and our processes. We put a lot of focus on making sure our colleagues feel well supported, so it’s great to know that came through for you. It’s also lovely to hear you’ve felt the benefits of our pay, health and wellbeing offering and the flexibility of hybrid working. We absolutely hear you on the pace during peak periods, it can definitely get lively! Our Customer Care Administrators (yourself included) do an amazing job during these times and we’re incredibly proud of how they support our customers when demand is high.

Découvrez plus d’avis sur Lifeplus

5,0
7 juin 2026
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Not yet another high-pressure environment, as I expected. Organized workflow and professional people. Reasonable expectations and room to work independently. Getting more confident in handling conversations with customers and more creative at solving problems.

Inconvénients

I haven’t noticed any major issues.

2,0
2 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Resolving different issues gave me satisfaction at work. It also increased my learning and helped me to do better every day.

Inconvénients

In my opinion, the people at the top always decide the fate of the company and their reputation as an employer. They were the worst kind here. Most employees were drowning in work with poor support and no one to help them. The blame always lay with the leadership as they did little work and too long to make some decisions or give some approvals. It was a burden for already overworked employees who couldn't take things forward for hours or days without the approvals. Some managers were also awful. They offered zero support but were ready to criticize everyone. It was hard to deal with such toxic people. Even having conversation seemed like an endless battle. Please beware and avoid it if possible.

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