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      LanguageLine Solutions

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      Avis sur LanguageLine Solutions

      Please do not work here - Avis employé Interpreter/Translator LanguageLine Solutions

      1,0
      12 nov. 2022
      Interpreter/translator
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Some clients will not be mean.

      Inconvénients

      The workload is immense. In Canada, you get barely above the minimum wage for a job where you have to have a very specific skill- KNOW the language. You work from home, but they would send threatening emails if you have any noise during calls (kids, TVs, family members cough, sneeze). You cannot go to the bathroom unless you clock out, but you cannot clock out more than three times. All employees treat interpreters like they are less than others, although they literally hold this place afloat. Any suggestions or concerns get dismissed (if you are lucky). If not, then they will blame you. I was told that our clients are the firms that pay us, and I shouldn't care about the person who doesn't speak English. Lastly, the senior interpreters who will contact you with feedback will put a ridiculous amount of pressure on you (e.g., if you interpret incorrectly, then the surgeon will remove an incorrect organ).

      avatar
      Réponse de LanguageLine Solutions
      3y
      LanguageLine is an Award Winning communications company enabled by technology. We are human at our core and our linguists are our heartbeat. They meet the industry’s highest standards, earning the privilege to interpret or translate for our clients and the communities they serve. Furthermore, LLS uses a strict standard of call handling protocol that has been refined over the past nearly 40 years and has been evaluated and validated by numerous outside agencies. If you’d like to provide further feedback please email us at interpretercommunications@languageline.com.

      Découvrez plus d’avis sur LanguageLine Solutions

      5,0
      27 oct. 2025
      Telephonic interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

      Inconvénients

      The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

      avatar
      Réponse de LanguageLine Solutions
      8mo
      Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
      1,0
      24 juin 2026
      Spanish bilingual interpreter
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Stay home. That's all. Nothing else.

      Inconvénients

      Fifteen seconds to recover between stressful calls. The health insurance they offer is super expensive for the poorly paid for hours you get. It does not match. Micromanage everything, constant supervised and not a proper guidance after being pointed the errors of the week. Extreme poorly paid for the higher quality of job that they want. The company charges 3 or 4 dollars for minute, but an interpreter gets paid 15 an hour before taxes. See the difference? Days off unpaid always. Not fair. Not even during sickness, grief or personal emergencies.

      avatar
      Réponse de LanguageLine Solutions
      2d
      Thank you for sharing your experience and for the time you dedicated to LanguageLine over the course of more than a year. We recognize that interpreter work is demanding, and we appreciate the professionalism and commitment required to provide high-quality language services. We continuously review our practices, resources, and support systems to help interpreters succeed and foster a respectful work environment. We value your feedback regarding your experience and appreciate the contributions you made during your time with us. We wish you all the best in your future career endeavors.
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