I think they should pay more - Avis employé Interpreter/Translator LanguageLine Solutions

3,0
1 sept. 2022
Recommande
Approbation du PDG
Perspective commerciale

Avantages

glad its flexible and its job from home, it takes me 2 min to get to my work place its very independent ; I m supervised but its remote and I m not bothered if its not needed; I know what I need to do and how

Inconvénients

they are paying too freaking little baring in mind that russian is very very in demand language to translate ; lots of calls, they are constantly asking us to work overtime because there is a big demand but not willing to pay min wage I was paid for almost 2 years basic $14 an hour, then they raised to $15 and recently jumped to $18 but as a part time employee I don't get paid time off ; I dont get paid sick time, I dont get insurance, I dont get any benefits beside only 401k ; we work all holidays there is no extra pay for those either and if you work over time ... no extra pay just your normal regular pay FEMA calls paid almost $30 an hour but you often dont know what calls are FEMa and we dont get them that much ; i keep hearing that Spanish interpreters paid like 30-36$ an hour, arabic paid more as well now Russian interpreters are even more in demand coz lots of Ukrainian ppl all over the world speak often russian too and its an options for them to communicate they need to pay more!!! I mean someone with two language skills should be able to make more money than a barista ... they want us to know all the terms and medical and legal and banks and insurance but pay us like we were good after 4 hours training

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Réponse de LanguageLine Solutions
3y
Thank you for taking the time to provide your feedback. We are always striving to be better for the employees who are LanguageLine’s core. After doing an extensive evaluation of our pay and benefits in comparison to other employers in our business, we find that our compensation and benefits while not above average, are consistent with the industry. Please note we regularly review industry compensation. Payments are made within the Labor Law. If you would like to discuss further, please email interpretercommunications@languageline.com.

Découvrez plus d’avis sur LanguageLine Solutions

5,0
27 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Inconvénients

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Réponse de LanguageLine Solutions
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2,0
14 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Inconvénients

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Réponse de LanguageLine Solutions
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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