Avantages
It provides you the comfort of staying home and there is no one breathing down your back. They have pretty flexible schedules that give you the weekend off.
Inconvénients
It is a stagnant position where there is no growth and the company does not offer any raises regardless of skill level or seniority. They have many technical issues and if these issues hinder you from working you will not be compensated for it. They have no paid vacations, holiday pay and lack the basic benefits other companies offer. The compensation is mediocre, it is definitely not a job for professional interpreters. All communication needs to be done through email and if you call the help desk they have horrible service and act as if you are bothering you. As to the job itself, the calls are back to back giving the interpreter little to no breathing time because of this the quality of the interpretation is affected. I knew if times that the spanish line was swamped with back to back calls while the contractors had no calls just so they dont have to pay the contractors. Overall, I can say that it is a job to get by temporarily if you need to stay home for sometime but do not settle, there are so much better opportunities.