Good opportunity in many ways. It is what you make of it. - Avis employé Interpreter LanguageLine Solutions

4,0
27 janv. 2018
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Working from home is a huge advantage. Not only does this reduce the money needed to work there but gives a lot more flexibility and freedom and eliminates any time and money wasted commuting (which can be considerable in some cases) Staying proficient in your language(s). This job has helped me keep up and better my language knowledge and provides good mental exercise which I think is very important. Opportunities to learn about different topics. With the wide variety of calls, you will gain knowledge on many subjects. Set schedule. Once your schedule is established it is set and remains the same with the opportunity to work additional hours as the need arises. Pay always on time and regular. Variety. You never know what to expect day to day as to the type of call or how busy of a day it will be. Sense of purpose. This job can be very rewarding if you enjoy helping others.

Inconvénients

The biggest con I have would be the pay, which is still not bad all things considered. I have other sources of income so the income from this job for me is extra but if it were my only source of income I would want it to pay more. This said, the set schedule easily allows you to do other things during your day (which I do).

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5,0
27 oct. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Providing communications help for health care, insurance, beginning of life, end of life, counseling, IT. Among the highest minutes in the industry. Great record keeping, and pay is only 7 days after the close of every month. The annual training as well as recertification is paid events. Offers relative independence, after several audits, if you comply with excellence in customer service, you are pretty much on your own.

Inconvénients

The minute rate is among the lower side among language companies. Find that while you can gain lots of successful advice from the company bulletin board, but offering advice is often better to those in authority.

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Réponse de LanguageLine Solutions
7mo
Thank you for taking the time to share such a detailed and insightful 5-Star review. We’re glad to hear you value the meaningful nature of the work and the opportunities to make a difference across so many vital sectors—from healthcare and insurance to counseling and IT. It’s wonderful to know you appreciate the structure, record keeping, and flexibility that support your independence and professional growth. We also appreciate your feedback regarding pay and communication. We’re always reviewing ways to remain competitive and to strengthen collaboration across all levels. Congratulations on your success and progression from Interpreter to Tester—we’re proud to see team members grow and thrive within LanguageLine!
2,0
14 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

We are given the tools to do the work and management is good. Very talented, small team of engineers. You are left alone for the most part.

Inconvénients

Some managers are very abrasive and hard to deal with. Pay is dismal (better negotiate a good salary up front) and we haven't had raises in a long time. They don't even keep up with inflation, yet health insurance prices go up yearly. Bonus has no logic to it. It's decided by made up projected numbers that are completely unrealistic some years. There is very little guidance on where we are going except for one meeting a year.

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Réponse de LanguageLine Solutions
1mo
Thank you for sharing your experience and for your more than 10 years of service with LanguageLine Solutions. We appreciate your recognition of the supportive management, talented engineering team, and the tools provided to support your work. We also value your candid feedback regarding communication, guidance, compensation concerns, and team collaboration. Input like yours is important as we continue reviewing our practices, resources, and internal communication efforts to better support employees and teams across the organization. We encourage you to continue sharing feedback with leadership and, if you would like to discuss your experience further, please feel free to reach out to interpretercommunications@languageline.com.
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