Senior sales leadership is terrible; they're entirely focused on their own job security and compensation post acquisition. Sales plans are being announced when the quarter is practically over, and everyone is being paid on accounts just inherited -- and the plan includes a high floor that could mean zero commission.
No plans have been put in writing yet, which is another example of how bloated and inefficient the HR and finance teams are.
We're kept in the dark about what our commission will be until the last minute. I usually don't know my own quarterly/annual attainment until a paycheck hits my bank account. Impossible to track revenue or understand calculations for commission, despite asking for detail.
No idea how quotas are set. No per account quota or revenue data provided, despite requests. Very shady.
Big growth targets, despite having no new products to sell and having fallen behind on the tech side. Leadership is completely out of touch on what the actual sale cycle or sales challenges are.
Any revenue data we do receive is incredibly confusing because of multiple, unexplained "credits" issued by finance. No finance data matches actual volume that we pull. Impossible to know how you're tracking.
Sales ops and sales support has become a huge team, but our processes have become very complicated with both employees and clients getting fed up.
Finance continues to be a nightmare and not accountable. Invoice issues go unresolved or unresponded to. Clients are angry and IAS employees are caught in the middle regularly. We've lost business over it, and salespeople are penalized.
