Fulfilling - Avis employé Service Technician Insight

5,0
7 févr. 2017
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good Benefits. Reasonable managers & supervisors, that encourage you to grow & stay with the company. Transfer is possible with a great performance history. Tuition reimbursement. I am able to provide for my family, reduce my debt & travel.

Inconvénients

They don't provide reimbursement for completed certification training. Most IT certificate training are not provided at traditional schools. The training cost thousands of dollars. Many certs need to be recertified after two years.

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Réponse de Insight
9y
Wow! We love hearing this. So glad the benefits are good and you have a supportive team. Being a larger organization, we have lots of opportunities across the country and globally. Regarding the certifications, these have to be budgeted for. Talk to your manager about the certifications. We wish you continued success! Thank you for the review.

Découvrez plus d’avis sur Insight

5,0
14 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Fantastic culture, ongoing professional training, supportive management.

Inconvénients

I did not find any cons while here.

2,0
18 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Decent healthcare, with an onsite doctor if you are close enough Reasonable PTO, plus extra mental health days, as well as sick time Have employee assistance program

Inconvénients

Everything else. The infrastructure team is considered and treated as the black sheep. WE are not included in company-wide initiative or get togethers. (Yes, they have performative inclusion, but try being the only tech support in a room full of Sales) The salary is horrific. Entry level starts ok, but then they flood you with additional responsibilities outside of your pay grade and then never actually pay you what you are worth. How it happens—Starting at a lower position and then being promoted to a title that no longer exists, so you'll keep your old title and just get new and more responsibilities. Then, they cap your salary at the lower position's top, and you have no way to advocate because you aren't "really" in that title. Then they will slowly erode the entire client base by making idiotic client promises that cannot be filled without intensive work, which all goes to a different team, and yours is phased out. All while they are stating we have great job security. 5 Layoffs/RIFs/Silent Termination waves in 6 years Removal of whole teams that support infrastructure, with no replacement—for example, axing the ENTIRE Quality Control team and having no replacement force, just telling individual teams to figure it out.

3
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