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      Included Health

      Employeur impliqué

      Avis sur Included Health

      A Sinking Ship… - Avis employé Care Coordinator Included Health

      2,0
      25 août 2021
      Care coordinator
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Fantastic insurance plan for single folks; not so much for those with dependents. Kind, passionate coworkers.

      Inconvénients

      The company has not increased staffing adequately to match new customer contracts. Care team employees are overworked, underpaid, and undervalued. High management turnover, and very little oversight for those in management positions. Some folks in leadership are wonderful, others are abusive and retaliatory. Executive team is dishonest and out of touch.

      avatar
      Réponse de Included Health
      4y
      We're glad you appreciate working with our dedicated team, but sorry to hear your frustrations with other aspects of the business. We'll keep your insights in mind as we continue to invest in training opportunities and resources for strong and inclusive management.

      Découvrez plus d’avis sur Included Health

      5,0
      3 juin 2026
      Member resolution specialist
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Flexible schedule and lots of benefits.

      Inconvénients

      I don't have any cons.

      avatar
      Réponse de Included Health
      2w
      We’re so glad you’re enjoying the flexibility and great benefits, and we’re grateful to have you on the Included Health team!
      1,0
      6 mai 2026
      Member care advocate
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      A positive aspect of the company is the opportunity to gain valuable experience in a fast-paced healthcare environment. The role helps build strong communication, multitasking, problem-solving, and customer service skills. There is also meaningful work involved in helping patients and clients navigate important healthcare needs. Many employees are committed to doing their best and providing quality support, even in a challenging environment.

      Inconvénients

      Expectations are unrealistic, and performance is heavily micromanaged by leadership through constant metric tracking. Employees are expected to keep up with frequent changes while prioritizing contract clients and patient satisfaction, often at the expense of employee well-being. Very stressful and overwhelming experience! There is little work-life balance they will add you to Evening and weekend shifts even if you were hired mon-fri. Overall, employees feel undervalued, overworked, and unsupported. TERRIBLE EMPLOYER

      2
      avatar
      Réponse de Included Health
      1mo
      Thank you for sharing your feedback and for highlighting the meaningful work and care your team brings to members. We’re sorry to hear this has been your experience. We’re committed to fostering a supportive environment and as a current team member, your Talent Partner is also always available to provide direct support.
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      Recherches associées: Offres d’emploi chez Included Health | Salaires chez Included Health | Avantages sociaux chez Included Health | Entretiens chez Included Health
      Avis sur Included HealthAvis pour Care Coordinator chez Included HealthAvis sur Included Health