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      Hyperoptic

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      Avis sur Hyperoptic

      Honest review - Avis employé Customer Service Representative Hyperoptic

      3,0
      29 févr. 2024
      Customer service representative
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Well nothing more then other companies, maybe a bit less stress in some teams.

      Inconvénients

      -Limited break (who eats only one time a day? Or only one time during 8 hours?) -Very unprofessional managers (as someone below mentioned - managers are selected here based by how long have they been in the company and not by their knowledge, also it helps if you are on good terms with someone from HR or higher ups) -Very little chances for promotion or advancement ( That is cause new job offers are posted very rarely) * One will have very limited chances to succeed in this company as I mentioned because of limited job offers, but that is because company is not ready to expand their budget in order to hire more people for teams who actually need more people. However they are ready to pay lunches and dinners and much more to their executives. My own supervisor literally bragged about how the company paid for their lunch in the amount of 1000 euros. * Apart of all this, make sure that your salary will almost never be calculated well as there is only one employee who deals with calculations and salaries and that employee makes a lot of mistakes. Think twice before you apply

      avatar
      Réponse de Hyperoptic
      2y
      Thanks for leaving a review. We are concerned you feel you are unable to take a break from work, we value our employees' wellbeing and want our employees to take breaks from work as and when needed. If this is something you feel you are unable to do, please speak to your Line Manager or HR Business Partner. In regards to our promotion process, promotions arise in three ways: one, as you mentioned, due to the role being advertised, another when the org has a need for a new role, and finally to reward talent and achievement. In response to your feedback on salaries, we take care to ensure our salary review progress follows two key principles: parity and performance. Ensuring our salaries are competitive in the market and that Hyperoptic recognises and rewards performance. We would like to discuss your feedback in more detail, please can we ask that you contact your Line manager or your HR Business Partner so we can help address your concerns. Thanks again, The Culture and Engagement team

      Découvrez plus d’avis sur Hyperoptic

      5,0
      6 mai 2025
      Administrative assistant
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Effective, fast and good environment to work in.

      Inconvénients

      Could have better salary and more bonuses

      avatar
      Réponse de Hyperoptic
      1y
      Thank you for your review. We are glad to see the 5 stars and read that you had a good experience working at Hyperoptic. Thank you as well for the feedback on bonuses and salary, it's important to us to know what employee and former employees think should be improved. We do have an annual salary review process, designed to ensure fair remuneration based on job performance and market standards. However, not every review results in an increase, as it depends on various factors that are defined for each review cycle. The same it is for the bonus, which is based on performance. Thanks again for your review, the Culture and Engagement Team
      3,0
      12 oct. 2021
      Engineer
      Recommande
      Approbation du PDG
      Perspective commerciale

      Avantages

      Shared workload, good hours, easy to learn network

      Inconvénients

      Poor career progression, management don't listen to complaints or issues, a "seniority is always right" attitude that doesn't encourage collaboration or ideas

      2
      avatar
      Réponse de Hyperoptic
      4y
      Thank you for leaving a review - we do really appreciate it. It's great to hear that you enjoyed the working hours and the sharing of workload with colleagues. Your comments around career progression are something we would like to discuss more with you - please do reach out. We have rolled out a lot of work across the engineering workforce focused on bringing clarity on career pathways and what needs to happen to make that progression. Our culture is very much focused on working smarter. together which means sharing feedback, working on problem solving together so its not pleasing to hear your comments around ideas being discouraged. Please do get in touch as we would love to discuss your comments in more detail. Thank you, The Culture and Engagement team
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      Recherches associées: Offres d’emploi chez Hyperoptic | Salaires chez Hyperoptic | Avantages sociaux chez Hyperoptic | Entretiens chez Hyperoptic
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