Good team and valuable experience - Avis employé Customer Support Representative Helpware

5,0
22 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Supportive colleagues, friendly work environment, clear processes, and opportunities to develop communication and customer service skills. Management is generally approachable and willing to help when needed.

Inconvénients

Workload can be high during busy periods. Some tasks are repetitive, and dealing with difficult customers can occasionally be stressful.

Découvrez plus d’avis sur Helpware

5,0
18 mai 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great culture and collaborative environment

Inconvénients

The management is sometimes slow in giving feedback and implementing changes.

1,0
17 févr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Remote work Low skill/experience requirements to get a job Equipment supplied Pretty good health insurance (used to be better) Industry standard KPIs

Inconvénients

No raises Minimal shift bid/change options Antagonistic HR dept Hard to promote within No incentives Terrible 401k matching Terrible work culture Layoffs without warning Lies about projects doing well only to fire their employees the next week. Minimal support/assistance within the projects Terrible training Rampant nepotism

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