Brand ambassador - Avis employé Employé (anonyme) HelloFresh

1,0
31 août 2019
Employé (anonyme)
Recommande
Approbation du PDG
Perspective commerciale

Avantages

not a typical 9-5 no cap on commission good food and discount

Inconvénients

this job is a joke. was bamboozled into thinking i would be working events and doing something professional. instead we were glorified mall kiosk workers. the people who work here are outrageously unprofessional. the mandatory 3 hour meetings consist of vision boarding and role play, as well as 45 minutes of bathroom breaks. you stand at a table for 10 hours on end doing nothing but annoying people that are just trying to live their lives. this company’s main way of selling is to scam people. the deals online are better than those offered by ambassadors so management teaches ways around it to trick people into buying immediately on instinct. a coworker once sold a religious vegetarian a box of meat and the office laughed about it later and did not bother to correct it with corporate. they lied in the interview about being refunded unlimitedly for gas, when in fact they only refund $50. we literally had to drive back and forth 4 times a day and spent way over $50. if you don’t sell a minimum amount a week you get none of your commission. the meetings have the same lectures and note taking every single meeting on the same topic. do not recommend.

Découvrez plus d’avis sur HelloFresh

5,0
12 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good job great benefits can be

Inconvénients

Fast paced environment can be

avatar
Réponse de HelloFresh
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1,0
13 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Inconvénients

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
avatar
Réponse de HelloFresh
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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