Not for everyone - Avis employé Brand Ambassador HelloFresh

2,0
18 juill. 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Company culture is pretty light and fun, and they take pretty good care of their employees.

Inconvénients

Work-life balance is hard when you work 6 days a week and constantly have your phone blowing up with work messages.

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Réponse de HelloFresh
6y
Thank you for taking the time to share this review with us. We care a lot about making HelloFresh a great place to work, and we love that you thought our company culture was fun! We really try to invest in our team members by giving them the opportunities to learn and grow with HelloFresh and our sales teams are no exception. We try as best we can to ensure all Brand Ambassadors are scheduled 40 hours of work per week and are scheduled only 5 days per week; unfortunately there are times where this is not possible based on the availability and frequency of events. Thank you again for this feedback, we appreciate you taking the time to share it with us.

Découvrez plus d’avis sur HelloFresh

5,0
12 avr. 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Good job great benefits can be

Inconvénients

Fast paced environment can be

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Réponse de HelloFresh
2mo
Hi there, we’re thrilled to know that the benefits are a part of what makes your experience here so fulfilling. Your hard work and enthusiasm are critical to our continued progress, and we are so thankful to have you with us. Here’s to achieving even more together in the future! Thank you & best regards, DS & Your HelloFresh HR Team
1,0
13 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible hybrid environment. In-office requirement is 50% of the month, but there is significant autonomy in how those days are scheduled (eg. you can decide to condense your in-office days the first 2 weeks of the month, and work remotely for the next 2 weeks).

Inconvénients

1- Compensation (particularly base salary) is significantly below market. Reliance on RSU as a major component of the compensation package is problematic, given the company’s stock has severely plummeted over the last 5 years (and continues to do so). 2- Professional development is virtually non-existent. Internal promotions are rare (even for top performers) and highly political. 3- Constant reorganizations and frequent layoffs. It is difficult to feel secure in your position when entire teams are being phased out every few months. 4- Toxic and fear-driven culture. There is a prevalent culture of backchannel feedback and a palpable, constant sense of fear regarding job security and retaliation. 5- Unsustainable business model, still. Service is overly reliant on discounting and promotions, which has negatively impacted brand perception and long-term customer value. Path to sustainable growth is unclear. Leadership also doesn't seem to know what to do, as they frequently pivot strategy, with new directions introduced every few months (if not every few weeks). This lack of consistency creates a sense of instability and leaves teams feeling as though the company lacks a cohesive, long-term vision. 6- Leadership tone. Leaders often lack respect for both employees and the customer base (it is common for them to make derogatory and insulting comments in business meetings about customers who cancel their service).

3
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Réponse de HelloFresh
1w
Hello, thank you for bringing this to light. At HelloFresh, we prioritize creating a safe and supportive environment for all employees. Any behavior involving harassment or discrimination is thoroughly investigated under our zero-tolerance policy. Please consider contacting us directly at hf-feedback@hellofresh.com so we can address your concerns via the appropriate channels and process. Thank you & best regards, DS & Your HelloFresh HR Team
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