Don't Do It!!! - Avis employé Member Services Representative HealthPartners

1,0
25 sept. 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The pay is pretty decent for this line of work. That's the only positive on this position.

Inconvénients

If you are a workaholic and don't need time off, then this job is for you. It is almost impossible to get a day off. During interview time, they will tell you that you get around 25 days a year of PTO (not sick time, that's not an option) but when you start, you're at the bottom of the totem pole. Days are given to you based on seniority; there are over 150 reps in that company now. Also, most of the supervisors in that department micro-manage like crazy and they don't trust their employees to do their job at all. Quality audits are done 4-6 times per month and they expect only the best. It's very hard to please them. I could only take it for 4 years and had to get the heck out of there. I was working from home and only working 32 hours a week and still it wasn't enough to keep me there. I would stay far, far away from this position and would not suggest it to my worse enemy.

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Réponse de HealthPartners
6y
We are sorry to hear about your negative experience but appreciate you taking time to submit this review.

Découvrez plus d’avis sur HealthPartners

5,0
28 mars 2026
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Avantages

Strong focus on employee well-being and leadership and growth

Inconvénients

None to report at this time

5,0
3 juin 2026
Recommande
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Perspective commerciale

Avantages

Work/life balance, benefits, salary, managers, culture, purpose, human-driven goals, integrity, engagement, teamwork, compassion, health. Working from home for 5+ years has improved anxiety, wellness, and life balance. Not all jobs can be done remotely, but for those that can, it is a priceless benefit it itself to be able to be productive & undistracted. My team collaborates wonderfully all day despite the distance - they feel like family to me. I love the focus on improving the community. I love the integrity - HP actively fights racism, sexism, bigotry, bullying, & has been going out of its way (especially in the last 5-6 years) to continue to fortify its culture and create a truly diverse workplace. It's paying off. 15 years ago mid- to high-level teams were mostly Caucasian, and today, the teams I collaborate with at senior and mid- levels are culturally/religiously/racially diverse, gender balanced, welcoming, and always include differently-abled colleagues. I really love my job and with 20+ years at HP in many roles (at 3-4 levels), I know the culture well enough to state these things with complete confidence.

Inconvénients

More work than workers! But for me this is a "pro".

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