Left because of management - Avis employé Senior Tax Analyst H&R Block

2,0
25 mai 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible work hours, but working 7 days a week It used to be a pro that we were more independent workers with regular clients, but it changed into every client is just a number and switched to another tax pro at will of the DGM's mood swings. "You are disposable" attitude Finally got new phones so we didn't have to listen to ring all the time If you like learning about taxes, the work is interesting

Inconvénients

Aggressive and threatening emails that put everyone in distress Negative leadership style Low starting pay When first hired there was no upfront assistance most of the time but that did improve Expected clients to only send docs through the Myblock app at one point, when a lot of the clients that came in barely knew how to use their phones. Have to sit through the ID.me stuff when people need IP pins and walk them through Focus on upselling instead of doing the taxes correctly. Too much workplace drama that didn't get handled correctly Retail tax office, I think the respect is lost in the format. People complaining to get discounts etc.

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Réponse de H&R Block
11mo
Thank you for taking the time to share your experience. We're glad to hear you found value in the flexibility and the engaging nature of the work. Your feedback regarding leadership, communication, and support is important, and we take these concerns seriously as we continue to evaluate how we can better support our teams and foster a respectful, productive work environment.

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5,0
3 juin 2026
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Avantages

Great people lots of learning

Inconvénients

The pay was too low for the type of work

5,0
22 mai 2026
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Perspective commerciale

Avantages

If you get in the right office you can have amazing coworkers and can learn so much. You can gain a ton of experience and knowledge if you are willing to work and collaborate with other preparers. Training is robust and is there for you to utilize and work your way up to higher salary. The potential to earn a full years salary working for half the year once trained up to a higher level and build your book of business.

Inconvénients

Communication is often not the best and in the offseason you are off boarded or get reduced salary and only work a day or two a week

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