Great training, but those with cpa etc get paid more - Avis employé Seasonal Tax Preparer H&R Block

4,0
18 janv. 2025
Recommande
Approbation du PDG
Perspective commerciale

Avantages

The training is great for self knowledge and for preparing taxes for others. Training is free for those who were csp's ( front desk) previously. I think otherwise, there is a charge for the training classes. Always had lots of customers. This may have changed since I worked there.

Inconvénients

I didn't think that it was right for people who had a cpa to get paid more than others for the same return when having a cpa is not necessary in preparing taxes. This may have changed since I worked there.

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5,0
28 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Loved my team, great skill to have and career adavancement.

Inconvénients

Hectic routine, difficult client can cause a lot of issues.

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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