Run run as fast as you can - Avis employé Tax Senior Associate H&R Block

1,0
17 janv. 2019
Recommande
Approbation du PDG
Perspective commerciale

Avantages

There used to be pros. Good training. They covered marketing and liability insurance. Now we are marketing and if there are penalties we pay them even if we did everything right. And they don't need to train us since they don't care if we do accurate tax returns , only that we sell enough extra products.

Inconvénients

Being asked to sell things. In the office. Out of the office. On social media. 12 months of the year. Putting us on commission basis and then sabotaging it by giving our time away for free or using us as unpaid volunteers for pilot programs that won't bring in much revenue so our time there comes right out of our commission. Training that used to be so good is now pushed on us at the last minute with inferior materials such as texts that are so fuzzy they can't be read and classes that are virtual so attendance is set for a certain time but it's all online and watching a screen and a chat window and listening. Teachers cannot see our homework or help with it. Managers who don't have a clue about taxes and don't understand the first thing about what it's like to deal with our clients or how their decisions keep our office from running well.

Découvrez plus d’avis sur H&R Block

5,0
28 mars 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Great coworkers and enjoy helping clients

Inconvénients

Long hours, especially at the end of tax season

3,0
23 juin 2026
Recommande
Approbation du PDG
Perspective commerciale

Avantages

Flexible availability. Path for promotion is obvious and quantified.

Inconvénients

Bonus/commission it is based on level and sales so is low in states without a state tax form. Hourly wage comes out of bonus. Pressure to sell items that don't add to your commission. They push customer surveys but you can be penalized if someone complains about the company, price, amount of emails etc even though you have no control. Some employees are frustratingly low quality and you will spend time helping or fixing their mistakes time that works against your commission. You are expected to answer phones, make appointments, scan, print, take money, help new comers all while maximizing returns. If you take over someone's client and find a mistake you are expected to work against your commission to file amendments peace of mind claims etc.

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